Support
Contact person for your technical questions
Do you have questions or suggestions regarding Projektron BCS? Do you need technical support or want a customizing? Our support team will be there for you as quick as possible thanks to the short lines of communication.
Support portal
Transparent and efficient
Not only our customers, but we too, are convinced of the Projektron BCS ticket system. For example, most questions, suggestions and customer wishes are sent to us via ticket. Appropriate workflows ensure that your inquiry is forwarded directly to the right contact person and is professionally answered. Transparency is also ensured. As a customer, you can see the status and progress of your ticket at any time in our web-based project management software.
Support via remote maintenance
Support budget
Update agreement
We guarantee that you stay up-to-date
We consistently develop Projektron BCS further. Every year, we publish between three and fourProjektron BCS releases, in which the ideas of our customers and partners are included.
With the update agreement, you have the option of updating to the respectively latest version of Projektron BCS. So, you can continuously benefit from the latestimprovements.
If you do not want to update, you can of course skip releases.