Quality management
Reliable. Effective. Software-based.
Quality management and project management work hand in hand with Projektron BCS – this is ensured by workflows, templates, checklists and various analysis options.
Checklists: Proven, systematic testing method
Did you think of everything? With standardized checklists, you can show known error sources and support your employees in efficiently improving quality. Projects, tasks, workflow steps and milestones: In Projektron BCS, you benefit from having our proven testing method in numerous places.
For efficiency and consistency
How to save time and increase quality at the same time? The templates in Projektron BCS make it possible: Instead of creating project structures over and over again during project planning, you and your employees simply reuse templates that have been defined once.
Such templates can also be applied to individual tasks or entire projects and a person responsible can be directly defined. This allows working in a structured, effective and quick manner. The template may also contain reusable workflows and checklists.
Additional templates ensure consistent quality across projects – for example in quotations, invoices, tickets, file repositories and reports.
Closely linked: Wiki integration
Have you already documented process descriptions, working instructions or similar things for quality management purposes? In Projektron BCS, you can make your know-howavailable in a context-sensitive manner - for example for a task. Time-consuming searches for required information become unnecessary, as Projektron BCS supports a large number of wiki software systems. Whether you have projects, tasks, workflows or persons, you can insert links to external or internal Wikis in almost any Projektron BCS objects.
Evaluations: Customer satisfaction and QM measures
With different evaluation options, Projektron BCS supports you in examining your quality management measures.
If you use the Projektron BCS ticket system, you can easily gain important information for your quality management – for example regarding frequent product errors or response times for customer enquiries.
Your employees can directly enter how satisfied your customers are with the product and company in Projektron BCS customer management. The handy pop-up menus can be easily configured just like the related evaluations.
Documentation functions for continuous quality improvements
Whether you're in tasks, workflows or in projects – you can easily and quickly save your valuable experience in handy remark fields for future jobs.
Even project development can be efficiently documented in Projektron BCS. This allows you to contribute to well-founded process analyses and promote continuous quality improvements during the project work phase.
Thomas Hackenbuchner
Head of Finance & Administration, MicroNova AG
"BCS also supports MicroNova in the processes around quality and information security management. In the former area, the company uses BCS to determine quality metrics through the use of raw data. These include compliance with process specifications, budgets and deadlines as well as measuring customer satisfaction, as well as obtaining defined quality gates."
Andrea Fischer
Backoffice Project Assistance, team Technology Management GmbH, Vienna, Austria
"We appreciate pulling reports and key figures, which are essential for internal controlling and subsequently relevant for the quality management audit. Last but not least, the big advantage of BCS is that one system can map all internal company processes and bundle them in one place."
Robert Wesenberg
CFO, BLOM Deutschland GmbH
"A software-supported quality management system offers us a great advantage: the search for documents is considerably shortened. Projektron BCS saves time and therefore also money. This is very important for us and other companies that are audited according to ISO 9001."
