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Complaint management with the EVA3 method

EVA3 in complaint management: customer-oriented conflict resolution in 5 steps

01. September 2021

Can you handle criticism? EVA3 helps you to establish a scheme for your handling of customer complaints. What the EVA3 method is, how you can successfully establish it for conflict resolution in your company's complaint management and how you can benefit from using it, you will learn in this article.

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