From A to Z. Since 2008, the service company MEGLA uses the full range of Projektron BCS functions.
Projektron BCS in use
MEGLA GmbH uses Projektron BCS for the following tasks:
- Offer preparation
- Customer relationship management (CRM)
- Project controlling
- Project planning
- Resource management
- Expense management
- Customer support system
- Holiday management
- Time recording
MEGLA is one of the leading service providers for the efficient digitalization of corporate processes. The company's solutions create added value, ensure transparency and enable completely new perspectives.
The name MEGLA stands for more than 30 years of experience in digitization. Founded with a scientific background, MEGLA is now an official partner of leading IT industry giants. From OSIsoft and Axonize to Microsoft and Oracle to MPDV and Transpara.
"We make business smart" Under this motto, MEGLA advises customers on digital transformation as well as on optimizing existing implementations. In doing so, they work independently of industries for companies of different sizes - from medium-sized businesses to corporate groups.
MEGLA relies on agile teams of programmers, software developers and system administrators and can thus offer customers holistic end-to-end solutions.
By using automated web services, we can ensure the fast and systematic creation and processing of tickets in Projektron BCS from up to 1,000 emails per customer per day. In the process, similar notifications are automatically combined in one ticket. With their customer access, customers track the subsequent processing of their tickets in the BCS support portal.