ISCeco - Information Service Centre WBF
In particular, the excellent service by Projektron staff convinced the Swiss IT at ISCeco that Projektron BCS was the ideal solution for managing their service projects.
Projektron BCS in use
ISCeco - Information Service Centre WBF uses Projektron BCS for the following tasks:
- Customer relationship management (CRM)
- Project controlling
- Project planning
- PM according to Hermes
- Holiday management
- Time recording
ISCeco is the information service centre at WBF, the Swiss Federal Department of Economic Affairs, Education and and focuses on the integration, support and operation of the IT applications of the Department's offices. ISCeco supports over 2,000 users in the areas of economy and labour, education, research and innovation, agriculture and veterinary policy, housing and the national civil service.
After having used the project functions in BCS before, all of our employees are using Projektron BCS since March 2010 for time registration and effort recording. The installation was well-received from the start. We received exemplary support from Projektron during the project and implementation phases. The extremely efficient support server system for ticketing proved to be an outstanding utility.