INFORM GmbH specialises in systems that "think for themselves" and make intelligent planning and scheduling decisions in real time. What INFORM particularly appreciates about Projektron BCS is its range of functions in various areas and the fact that it can be customised in-house.

Projektron BCS in use

INFORM GmbH uses Projektron BCS for the following tasks:

  • Offer preparation
  • Customer relationship management (CRM)
  • Personnel management
  • Project controlling
  • Project planning
  • Invoicing
  • Resource management
  • Expense management
  • Holiday management
  • Time recording
  • Reporting


INFORM GmbH specialises in software with intelligent optimisation logic to increase the productivity of operational processes. This is based on scientifically sound mathematical optimisation algorithms from fuzzy logic and operations research, which are adapted to the respective field of application. The software with decision intelligence optimises business processes in transport logistics, airport resource management, production and materials and merchandise management. Today, INFORM's more than 550 employees support numerous customers around the world, including container terminals, commercial airports, financial service providers, industrial companies, wholesalers, storage and handling centres and transport companies. INFORM's customers include Air Canada, Bayer, BMW, British Airways, Bosch, Daimler, Fraport, Henkel, Kärcher, KLM, Lufthansa, MAN, Siemens and VW.

INFORM software contributes to the success of a company in all relevant areas: Personnel deployment is continuously improved, logistics costs are significantly reduced and warehouse and transport space capacities are sustainably optimised.

Projektron BCS has been used in INFORM's Aviation division since 1 January 2015. With over 200 employees, this is INFORM's largest division. The Aviation division's GroundStar software is the most comprehensive software solution for resource optimisation currently available on the market. It fulfils all the requirements of the companies involved in airport operations. GroundStar is currently in use in a wide variety of handling areas at over 160 airports of all sizes worldwide.


Dipl.-Ing. Carsten Söhrens
Deputy Head of Workforce Management

With the introduction of BCS, we have laid a crucial foundation for efficiently managing a large number of parallel projects of very different sizes and complexities. BCS allows us to map and, above all, integrate various business processes in one platform. Despite the fact that we are still in the early stages of utilisation, we are already reaping the benefits of direct implementation in one software. By replacing manual interfaces or non-integrated stand-alone solutions with BCS functionality, we save internal transaction costs. We are also achieving some drastic improvements in response time behaviour in the event of deviations from plan and in the area of transparency within our organisation. I personally firmly believe that BCS is one of the most important innovations in our company in recent years. Nevertheless, we still have a lot to do to expand its use and realise further potential.

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