In 2015, the ic-solution GmbH team was on the hunt for the much-vaunted "eierlegende Wollmilchsau" - a software solution that would be able to map all company-relevant processes. Pure project management functions were not enough; the entire sales process, from quotation to invoicing, also had to be mapped. In addition, expense and time recording were to be enabled and internal and external processes automated. The solution was found in Projektron BCS.
Projektron BCS in use
ic-solution GmbH uses Projektron BCS for the following tasks:
- Offer preparation
- Customer relationship management (CRM)
- Project controlling
- Project planning
- Expense management
- Customer support system
- Holiday management
- Time recording
- Contract management
Founded in 2009, ic-soltion GmbH is now a leading specialized system integrator for input management, business process management and robotic process automation using artificial intelligence in German-speaking countries. The team of around 20 employees develops and sells customized software solutions that serve to digitize all business processes. The products include multi-channel input management solutions to connect different input channels such as scan, fax, email or social media using OCR and AI. The incoming transactions are converted into processable information for our customers' business processes, ERP system or ECM solutions.
We use Projektron BCS in an all-encompassing way. Without these all-encompassing possibilities, we would not be where we are now. The strength of BCS lies in the combination of its many modules. Without BCS, our company would have a need for probably five to six different software applications. BCS simply covers these completely. That makes it very easy for us.