10/21/2026 - Network

OEDIV SecuSys and Projektron: Successful Collaboration on Cybersecurity Projects and IT Services

Cybersecurity specialist OEDIV SecuSys relies on BCS from Projektron to bring project management, IT administration, and ticket management together on a shared platform. Two recent publications highlight the benefits in day-to-day operations and how the collaboration is evolving.

Cybersecurity Expertise Meets Integrated Project Management Software

Based in Rostock, Germany, OEDIV SecuSys GmbH is part of the Oetker Group and specializes in Identity & Access Management (IAM), Privileged Access Management (PAM), and other cybersecurity services. The company supports its customers with consulting, implementation, assessments, support, and managed services.

Since 2025, OEDIV SecuSys has used BCS as its central platform for project work. The company now coordinates more than 35 projects of various types using the software. It also uses the integrated ticketing system for internal IT administration.

BCS complements OEDIV SecuSys’s cybersecurity expertise by providing a shared organizational foundation for projects, tasks, and service processes. Information is centrally available, responsibilities are clearer, and less coordination is needed.

Greater Transparency and a Collaborative Partnership

Robin Fischer, Business Consultant IAM at OEDIV SecuSys, shares his positive assessment:

Robin Fischer

Business Consultant IAM, OEDIV SecuSys GmbH

BCS works exceptionally well in practice: We gain much greater visibility, reduce coordination efforts, and bring all employees together on a shared platform. On a personal level, it’s a perfect fit, too. A highly dedicated and collaborative partnership.

The value extends beyond individual software features. What matters is how project management, information sharing, and ticket handling work together. A shared platform makes coordination easier, especially in complex cybersecurity projects involving different stakeholders, responsibilities, and technical requirements.

The successful implementation also demonstrates the importance of close collaboration and mutual trust between the software provider and the customer.

Two Perspectives on a Successful Implementation

Both OEDIV SecuSys and Projektron have shared their experiences with BCS to date in their own publications.

Customer Story on projektron.de

In the customer story on projektron.de, Robin Fischer, Business Consultant IAM at OEDIV SecuSys, provides a firsthand account of why the company chose BCS as its central project management and ERP platform. Key factors included the need for a shared information base, consistent processes, and better collaboration across business units.

OEDIV SecuSys now manages more than 35 projects in BCS, including implementations, assessments, consulting, proofs of concept, support, and managed services. The customer story shows how the software helps coordinate different project types, clarify responsibilities, and reduce coordination efforts.

Another focus is the integrated ticketing system, which is now also used for internal IT administration. Robin Fischer explains how it simplifies request handling and brings project work, administration, and service processes closer together. He concludes with an outlook on the planned use of BCS for managed services customers.

CUSTOMER STORY ON PROJEKTRON.DE

Greater Visibility for Cybersecurity Projects and IT Services with BCS

Robin Fischer shares how OEDIV SecuSys uses BCS to coordinate more than 35 projects, ease the workload of IT administration, and simplify ticket management.

Read the customer story →

Blog Post by OEDIV SecuSys

The OEDIV SecuSys company blog focuses on the implementation of BCS from the cybersecurity provider’s perspective. The post describes the challenges of coordinating concurrent projects and explains why a central platform is essential for collaboration across teams and access to reliable information.

It highlights improvements in day-to-day operations: less manual coordination, clearer responsibilities, and greater traceability of processes and decisions. Alongside Robin Fischer, Stefan Symanczyk, Cyber Security Architect at OEDIV SecuSys, also shares his perspective. He confirms the straightforward collaboration and the tangible efficiency gains already achieved by using BCS in IT administration.

The post also explores the strategic perspective behind the implementation. Bringing project management, IT administration, and ticket management together lays the foundation for more standardized, end-to-end service processes. OEDIV SecuSys plans to apply the experience gained to its managed services customers and, upon request, use BCS in its collaboration with them.

CUSTOMER EXPERIENCE ON THE OEDIV SECUSYS BLOG

OEDIV SecuSys Implements BCS from Projektron

Greater visibility, more efficient workflows, and less friction: Discover how the cybersecurity specialist benefits from BCS. Article in German.

Read the blog post →

Both articles illustrate how BCS supports the day-to-day operations of a specialized IT security company.

Looking Ahead: BCS for Managed Services Customers

The collaboration offers further potential. OEDIV SecuSys plans to apply the experience gained with BCS to its managed services customers and make the solution available to them upon request.

In the future, the shared platform could extend beyond internal processes to help coordinate IT services, tickets, and projects transparently in collaboration with customers.

For Projektron, OEDIV SecuSys demonstrates how BCS delivers in a demanding IT security environment and grows as an integrated solution alongside the needs of a specialized service provider.

The OEDIV SecuSys and Projektron logos on a light background with subtle network lines. The image represents their successful collaboration in managing cybersecurity projects and IT services with BCS.

The OEDIV SecuSys and Projektron logos on a light background with subtle network lines. The image represents their successful collaboration in managing cybersecurity projects and IT services with BCS.