CAL Consult GmbH
CAL Consult is focussing on the implementation of standard logistics software for warehousing, transport and forwarding. Since 2011, the company has been using Projektron BCS as the leading system for managing its customer service processes.
Projektron BCS in use
CAL Consult GmbH uses Projektron BCS for the following tasks:
- Customer support system
- Holiday management
- Time recording
- Customer relationship management (CRM)
- Project controlling
- Project planning
- Invoicing
Profile
Since its foundation in 1992, CAL Consult has pursued the goal of optimally supporting the growing requirements of service providers in the logistics sector. Its customers range from medium-sized freight forwarders, warehouses, shippers and 3PL companies to leading international logistics service providers in import and export. As an IT partner, CAL Consult aims to ensure the long-term satisfaction of our customers through high practical relevance and quality.
Koen Spekreijse
Head of Application and Process Management, CAL Consult Nederland B.V.
As both our CAL Consult branches use Projektron BCS, it was easy to realise a merger between these two branches. Processes can be better standardised, which in turn forms a good basis for quickly launching joint projects, communicating with each other in a targeted manner and thus successfully implementing customer and IT projects.
